Trekivo.shop is operated by Priority Pixels Limited, a company registered in England and Wales under company number 11831204, with its registered office at Unit 9 (1st Floor) Olympus Business Park, Kingsteignton Road, Newton Abbot, Devon, United Kingdom, TQ12 2SN (“we”, “us”, “our”).
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website trekivo.shop (the “Website”) or communicate with us.

1. Information We Collect

We may collect and process the following data about you:

Information You Provide to Us:

• Name
• Email address
• Billing and delivery address
• Phone number
• Payment information (processed via secure third-party providers)
• Any correspondence you send to us

Information We Collect Automatically:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages you visit and how you interact with them
• Cookies and similar tracking technologies (see Cookies Policy below)

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfil your orders.
• To communicate with you regarding your orders, queries, or customer service requests.
• To send marketing communications where you have consented.
• To improve our website, products, and services.
• To comply with legal and regulatory obligations.
• To prevent fraud and enhance security.

3. Legal Basis for Processing

We process your personal data based on:

• Performance of a contract (to process your orders).
• Your consent (for marketing communications).
• Our legitimate interests (to improve our services and website).
• Compliance with legal obligations.

4. Sharing Your Information

We may share your information with:

• Payment processors (e.g., Stripe, PayPal).
• Delivery and logistics partners.
• IT and website support providers.
• Government bodies or law enforcement when required by law.

We will never sell your personal information to third parties.

5. Data Retention

We retain your data only as long as necessary for the purposes outlined above or to comply with legal obligations (such as tax and accounting regulations).

6. Your Rights

You have the right to:

• Access your personal data.
• Request correction or deletion of your data.
• Object to or restrict processing.
• Withdraw your consent (where applicable).
• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

To exercise your rights, please contact us at hello@prioritypixels.co.uk.

7. Cookies Policy

Our website uses cookies and similar technologies to enhance your browsing experience and gather analytics data. You can adjust your cookie preferences in your browser settings.

For more details, see our Cookies Policy [Insert Link].

8. Security

We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no internet-based service is completely secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Priority Pixels Limited
Unit 9 (1st Floor) Olympus Business Park
Kingsteignton Road
Newton Abbot
Devon
United Kingdom
TQ12 2SN
Phone: 01626 245061
Email: hello@prioritypixels.co.uk